Articles

SAP Customer Loyalty

Deliver a personal, engaging mobile experience your customers will love. SAP Customer Loyalty is a customizable mobile app the enables consumer facing brands to build stronger relationships with their customers. Boost customer loyalty, transaction volumes and conversion rates.

 

oil gas customer loyalty

 

Business Value

  • ŸEnhanced customer care/service/loyalty
  • ŸShortened propane billing and collection cycles
  • ŸImproved understanding of customer
  • ŸReduced cost of service / increased revenues
 

Use Cases

  • Order propane installation and services
  • Locate filling stations and other auto, travel and convenience related services
  • Receive personalized offers for convenience store and automotive products/services
  • Received personalized partner offers
  • Manage account and loyalty points
  • Manage and pay with mobile wallet (credit/payment)

 

Insights and references

67% of CMOs are focused on enhancing customer loyalty and encouraging advocacy as a top priority – this mobile solution will help them tackle this challenge

 

Customers: